How It Works

One link. One order. Every step tracked.

Portex is an Assisted Purchase service: you never pay the store directly. We buy on your behalf, inspect it, and deliver it to your UK address.

1

Submit your product link

Choose USA or China, pick the website from our supported list (or "Other Website"), then add up to 5 products from that one website — with size, color, model, quantity and notes.

2

See your instant Estimate

Before you submit, you'll see a preliminary cost breakdown: product price, shipping, customs, VAT, our fee and commission. This is an estimate, not the final price.

3

Human review

Our Review Department checks the link, the category rules, and real shipping/customs costs, then builds your guaranteed Final Quote with an estimated delivery window.

4

Approve & pay

Your Final Quote is valid for 24 hours. Pay via PayPal or Bank Transfer (Card coming soon) and the price is locked — no matter what happens next.

5

We purchase & inspect

Our team buys the product from the original store, receives it at our USA or China warehouse, and performs a simple inspection: quantity, visible damage, and packaging.

6

Shipped to our UK office

Your order ships internationally to our UK office, where we do a quick package check before preparing final delivery.

7

Delivered to your door

Choose Standard or Express UK delivery. You'll get a carrier name, tracking number and estimated delivery date.

8

Track everything, always

Every order has a live status timeline and a message thread with our team, from submission to delivery.

Order Rules

Keep every order simple & fast to review

✓ One source country per order

Every order is either 100% USA or 100% China — never mixed.

✓ One website per order

Amazon US + Walmart in the same order isn't allowed. Create a second order instead.

✓ Up to 5 different products

Need more? Simply submit an additional order.

✓ Up to 3 units per product

Larger quantities require a new order.

✓ Account required

There is no guest checkout — you must register or log in before submitting for review.

✓ Final say with our review team

Being on our supported list doesn't guarantee acceptance — our reviewers can decline any product.